a. The Promoter is Greystar Europe Holdings Limited of 15 Finsbury Circus House, Finsbury Circus, London, EC2M 7EB (the ‘Promoter’).

a. These standard terms and conditions (‘Terms’) constitute the entire agreement between a Referrer and/ Referred Friend and the Promoter with respect to the matters set forth herein, and no oral statements or prior written matter not specifically incorporated herein shall be of any force or effect at the time of entering the Promotion and/or redeeming the Reward.
b. These Terms apply to the Promotion and by making a Qualifying Referral you are agreeing to be bound by these Terms.

a. The Promotion shall open at 9:00 17 March 2021 (the ‘ Opening Date’) and close at 23:59 on 31 March 2022 (the ‘Closing Date’).
b. All Entries (i) received after the Closing Date, and/ or (ii) that do not meet all Eligibility Requirements are automatically disqualified.
c. For the avoidance of doubt the Reward is not redeemable in respect of any other property owned or managed by the Promoter.
d. The Promoter will not accept:
. responsibility for Entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or
ii. proof of transmission as proof of receipt of Qualifying Referral to the Promotion.

a. To qualify for the Reward, the Referrer must have notified the team at The Well House in writing of the referral, and also meet the following criteria (“Qualifying Referral”): -
i. “Referrer”: A Referrer is a resident of The Well who has an active tenancy agreement with The Well House.
ii. has referred a Referred Friend by passing the referral to the team at The Well House

b. “Referred Friend”
a. The Referred Friend must
i. enter into a Tenancy Agreement with the Promoter at The Well House for a minimum 12 month tenancy

ii. complete all associated paperwork and pass any checks required by the Promoter and
iii. pay their first full month of Rent and deposit.
iv. Moved into The Well House
c. Any terms not defined in these Terms shall have the same meaning as defined in you contract with The Well House.
d. In entering the Promotion, you confirm that you are eligible to do so and eligible to claim a Reward.
e. By making a Qualifying Referral, you are agreeing to be bound by these Terms.
f. The Promoter may require you to provide proof that you are eligible for the Reward, and by applying for the Reward, you confirm that you are eligible to do so.
g. There is a limit of one (1) Reward for each Qualifying Referral made by the Referrer. Referrals on behalf of another person and/ or Referrer will not be accepted. For the avoidance of doubt, the Incentive will only be given to the person named on the Tenancy Agreement.
h. The Resident can claim this Reward in conjunction with The Well House rebooker offer 2021. However, the Resident cannot claim this Reward in conjunction with any other offers that may be available during this time.


a. The Referrer who submits a Qualifying Referral before the Closing Date will be eligible for a £500 voucher, in the form of a one-off reduction of £500 to their rent OR a £500 voucher.
b. The rent deduction will be given as a reduction off the monthly rent, the month following the move-in of your Referred friend.
d. Referrers that are eligible are responsible for all other costs and arrangements associated with their Tenancy Agreement, including any necessary travel documents, passports and visas.


The Well House, 16 Sutton Court Road, Sutton, London, SM1 4SZ.

a. The Referrer who have successfully submitted a Qualifying Referral will be contacted by the Promoter within one month of their referral moving in to The Propert. The Promotor will clearly advise how to claim this offer.
b. Referrers will have 7 days from being notified to claim their Reward. If a Referrer has not claimed their Reward within this period, the Referrer loses the right to claim the Reward.

a. Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate any Referrer and/ or entrant or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the Promotion and/ Reward except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.
b. The Promoter accepts no responsibility for any disappointment of any kind suffered by any entrant in entering the Promotion, including as a result of any entrant being rewarded or not rewarded with a Reward.

a. You agree that the Promoter may use your name, image and town or county of residence to announce the same and for any other reasonable and related promotional purposes.
b. You further agree to participate in any reasonable publicity required by the Promoter.
c. By entering the Promotion, you agree that any personal information provided by you with the Qualifying Referralmay be held and used only by the Promoter or its agents and suppliers to administer the Promotion.

a. The Promoter reserves the right in its absolute discretion to disqualify any Qualifying Referrer if it has reasonable grounds to believe that an entrant has breached any of these Terms or any applicable law. Each Referrer acknowledges and agrees that any failure to comply with these Terms could lead to the Promoter disqualifying that person, without the Promoter giving any reason for such disqualification or granting any opportunity for challenge.
b. The Promoter reserve the right to cancel or amend all or any part of the Promotion and/or Terms without notice and at its sole discretion where it becomes necessary to do so, including for any event that is outside of the Promoter's reasonable control. Any changes to these Terms, or cancellation of the Promotion, will be posted on the Promoter’s website ( It is the responsibility of entrants to keep themselves informed as to any changes to these Terms.
c. This Promotion is subject to limited availability and will be available on a first come first served basis. The Rewards are not transferable to another individual and no alternatives will be offered.
d. These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including the Promotion), existence, negotiation, validity, termination or enforceability (including non-contractual disputes or claims) shall be governed by the laws of England and Wales.
e. The Courts of England shall have exclusive jurisdiction in relation to any dispute or claim arising out of or in connection with these Terms or their subject matter, existence, negotiation, validity, termination or enforceability (including non-contractual disputes or claims).